Effective Date: 12/15/24

At Enduring Grace Creations (referred to as "we", "our", "us"), we are committed to protecting your privacy and ensuring that your personal information is used responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.enduringgracecreations.com (the "Site") and make purchases from us.

By using our website, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please refrain from using our Site.

1. Information We Collect

We collect personal information when you visit our website, place an order, or interact with our customer service team. The types of information we may collect include:

  • Personal Identification Information: Name, email address, mailing address, phone number, payment information (credit card details, billing address).
  • Non-Personal Information: IP address, browser type, operating system, and browsing history on our website.
  • Payment Information: When you make a purchase, we may collect your credit card or other payment details. Payment information is processed securely by our payment providers and is not stored on our servers.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders, including payment and shipping.
  • Improve the functionality and design of our website to enhance your shopping experience.
  • Communicate with you about your orders, including shipping updates, promotions, and customer service inquiries.
  • Personalize your experience by tailoring product recommendations based on your browsing history.
  • Comply with legal requirements, prevent fraud, and protect our business.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your personal information in the following cases:

  • Service Providers: We may share your information with trusted third-party vendors who assist us with order processing, payment processing, shipping, and other business operations. These third parties are only authorized to use your information as necessary to perform services on our behalf.
  • Legal Compliance: We may disclose your information if required by law or in response to valid legal requests, such as a subpoena, court order, or governmental investigation.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. We use industry-standard encryption protocols to safeguard sensitive data such as payment information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files placed on your device that enable us to remember your preferences, login information, and browsing activity. You can control cookie settings through your browser. However, disabling cookies may affect your ability to use certain features of our website.

6. Your Choices and Rights

You have the following rights regarding your personal information:

  • Access: You can request access to the personal information we have collected about you.
  • Correction: You can request that we correct any inaccuracies in your personal information.
  • Deletion: You can request that we delete your personal information, subject to legal obligations and retention periods.
  • Opt-Out: You can opt out of receiving promotional emails or newsletters by clicking the "unsubscribe" link at the bottom of our emails.

To exercise these rights, please contact us at [Insert Email Address].

7. Children’s Privacy

Our website is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as soon as possible.

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Updates to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, the updated policy will be posted on this page with a revised "Effective Date." By continuing to use our website, you accept the updated Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal information, please contact us at:

Enduring Grace Creations